"NoWaiting" Restaurant App Development

Nowaiting is a restaurant technology platform that provides real-time queue visibility, table reservations, food pre-ordering, and takeaway scheduling, helping customers avoid waiting and restaurants serve guests more efficiently.

## 1. Customer App (Android/iOS)

### Features

* Search restaurants
* View live waiting times
* Join virtual queue
* Table reservation
* Pre-order food
* Scheduled takeaway orders
* Live order tracking
* UPI/Card payments
* Loyalty rewards
* Reviews & ratings
* Notifications

### Example User Flow

```text
Open App
↓
Select Restaurant
↓
Book Table
↓
Order Food
↓
Travel to Restaurant
↓
Table Ready
↓
Food Ready
↓
Dine or Pickup
```

---

## 2. Merchant App (Restaurant Owner App)

### Dashboard

* Today's bookings
* Current queue
* Revenue
* Active orders

### Features

* Accept/reject bookings
* Manage tables
* Manage queue
* Update menu
* Update preparation time
* Assign tables
* Notify customers
* Manage takeaway orders
* View analytics

### Kitchen Module

```text
Customer ETA: 15 mins
Food Prep Time: 12 mins

Start Cooking Now
```

---

## 3. Admin Panel (Web)

### User Management

* Customers
* Restaurants
* Staff

### Restaurant Management

* Approve restaurants
* Subscription plans
* Documents verification

### Revenue Management

* Commissions
* Payments
* Settlements

### Analytics

* Total users
* Active restaurants
* Bookings
* Revenue
* Popular cities

### Marketing

* Push notifications
* Featured listings
* Coupons

---

# Additional Modules

### Restaurant Staff App

(Optional)

Waiters can:

* See assigned tables
* Update order status
* Mark table available
* Call next customer

---

# Technology Architecture

```text
Customer App
↓
Backend API
↓
┌─────────────┐
│ Admin Panel │
└─────────────┘
↓
Merchant App
↓
Kitchen Dashboard
```

---

# Revenue Model

### Restaurant Subscription

* Basic: ₹999/month
* Pro: ₹2,999/month
* Enterprise: Custom

### Commission

* 2%–5% per order

### Featured Listings

* Sponsored restaurants

### Ads

* Food brands
* Local businesses

---

# MVP (Version 1)

Build first:

Customer App
Merchant App
Admin Panel

Features:

* Restaurant listing
* Queue management
* Table booking
* Food pre-order
* Takeaway scheduling
* Notifications
* Payments