B2B User Engagement Specialist (Spanish and English)

Job ID: 36382963

Budget: ₹37,500 – ₹75,000 INR

We are seeking a proficient B2B user engagement specialist who can effectively communicate in Spanish and English to call and schedule meetings with our registered users. The primary purpose of these meetings is to better understand their needs and serve them accordingly.

The ideal candidate should have technical knowledge and experience in setting up workflows on our platform, as well as the ability to effectively communicate the platform's features and benefits to our users.

Key Responsibilities:

1. Contact registered B2B users who have installed our product.
2. Technical knowhow about using software products and answering relevant questions of users about our software.
3. Schedule meetings with users to better understand their needs and serve them accordingly.
4. Effectively communicate the platform's features and benefits to users.
5. Ensure that all calls are recorded and maintain precise documentation of all user communications within Zoho Bigin CRM.

Requirements:

1. Proficient in Spanish and English languages
2. Technical knowledge and experience in using software products. You will be taught to set up workflows on our platform.
3. Excellent communication and interpersonal skills.
4. Strong organizational and time management skills.
5. Ability to work independently and meet deadlines.

This is not a cold-calling position, and the successful candidate will be engaging with registered users of our platform only. If you have a passion for providing excellent customer service and possess the technical expertise required for this role, we encourage you to apply.
Related categories: Sales Lead Generation B2B Marketing