Client Success
Budget: ₹750 – ₹1,250 INR
Client Success & Sales Representative
(Confidential B2B Growth Firm – Management Revamp)
A B2B sales enablement and lead generation firm is hiring a Client Success & Sales Representative to support an active client portfolio during a structured management transition.
This is an immediate joining role.
The selected candidate will begin handling live client accounts from Day 1.
Role Overview
Manage existing B2B clients assigned to you immediately upon joining
Serve as primary point of contact for client communication
Conduct one-on-one client calls and performance reviews
Ensure deliverables align with agreed KPIs (SQLs, MQLs, meetings booked)
Coordinate with internal SDR and data teams to track execution
Address client concerns proactively and professionally
Provide structured performance updates and reporting
Support retention and renewal discussions when required
Key Responsibilities
Take ownership of assigned client accounts immediately
Monitor campaign performance and outreach quality
Track lead qualification standards (SQL vs MQL clarity)
Escalate internal performance issues when necessary
Maintain weekly client communication cadence
Document client feedback and improvement requests
Support upsell opportunities when performance improves
Requirements
1–4 years experience in B2B sales, SDR, account management, or client success
Strong understanding of outbound sales and lead qualification
Comfortable handling dissatisfied or demanding clients
Clear written and verbal English communication
Process-driven and KPI-focused
Able to join immediately and manage live client accounts without ramp-up delay
Who Should Apply
Reps with experience managing existing B2B clients
Individuals confident in handling performance conversations
Candidates comfortable working in a structured, accountability-driven environment
(Confidential B2B Growth Firm – Management Revamp)
A B2B sales enablement and lead generation firm is hiring a Client Success & Sales Representative to support an active client portfolio during a structured management transition.
This is an immediate joining role.
The selected candidate will begin handling live client accounts from Day 1.
Role Overview
Manage existing B2B clients assigned to you immediately upon joining
Serve as primary point of contact for client communication
Conduct one-on-one client calls and performance reviews
Ensure deliverables align with agreed KPIs (SQLs, MQLs, meetings booked)
Coordinate with internal SDR and data teams to track execution
Address client concerns proactively and professionally
Provide structured performance updates and reporting
Support retention and renewal discussions when required
Key Responsibilities
Take ownership of assigned client accounts immediately
Monitor campaign performance and outreach quality
Track lead qualification standards (SQL vs MQL clarity)
Escalate internal performance issues when necessary
Maintain weekly client communication cadence
Document client feedback and improvement requests
Support upsell opportunities when performance improves
Requirements
1–4 years experience in B2B sales, SDR, account management, or client success
Strong understanding of outbound sales and lead qualification
Comfortable handling dissatisfied or demanding clients
Clear written and verbal English communication
Process-driven and KPI-focused
Able to join immediately and manage live client accounts without ramp-up delay
Who Should Apply
Reps with experience managing existing B2B clients
Individuals confident in handling performance conversations
Candidates comfortable working in a structured, accountability-driven environment