Business Development Executive – US Based Healthcare Support Services

TechnoXPro, a US-focused healthcare services company, is seeking a dedicated Business Development Executive (BDE) to support outbound sales targeting US healthcare practices. This long-term, full-time position operates on a night-shift schedule (India time) with fixed monthly compensation and a contract-to-hire structure.

Role Overview:
The BDE will be responsible for making outbound calls to US clinics, engaging with practice managers and front-desk staff, introducing TechnoXPro’s healthcare support services including virtual assistants, medical scribes, scheduling, and back-office support. The role requires handling objections effectively and scheduling qualified consultation calls for the founder.

Key Responsibilities:
- Make 80–120 outbound calls per day
- Communicate clearly with US healthcare offices
- Follow provided scripts and objection-handling framework
- Qualify prospects and book consultation appointments for the founder
- Update CRM and submit daily reports on call outcomes and lead status.
- Perform follow-ups via email/WhatsApp when required

Requirements:
- Proven experience in outbound sales, preferably in healthcare or B2B sectors.
- Prior experience in US voice process / BPO / sales
- Excellent English communication skills with the ability to engage US-based healthcare professionals.
- Ability to work night shifts aligned with US time zones.
- Strong objection handling and lead qualification skills.
- Result-oriented and consistent performer
- Familiarity with healthcare administrative processes is a plus.

Mandatory Technical Requirements:
- Laptop/PC: Intel i5 (7th gen+) or Ryzen 5
- Minimum 8 GB RAM and 256 GB SSD
- Stable broadband internet (50 Mbps+) with backup
- USB noise-cancelling headset (no Bluetooth earbuds)
- Quiet, professional workspace

Tools & Technology Proficiency:
- The ideal candidate should be comfortable working with the following tools and platforms (training will be provided where needed):
- CRM software for managing leads, logging calls, updating dispositions, and tracking follow-ups (e.g., HubSpot or similar)
- VoIP or telephony systems for outbound calling and call tracking
- Communication tools such as email platforms, messaging applications (e.g., WhatsApp Web), and virtual meeting tools (Zoom/Teams)
- Prior experience with these tools is a strong advantage, and the ability to learn new systems quickly is essential.

Sample KPIs:
- 80–120 calls/day
- 2–3 appointments/week
- 10+ meaningful conversations/day
- Strong follow-up cadence
- Accurate Reporting