AWS Connect Setup & Integration

This project starts with the migration from Salesforce to Connect Case Management, and will additionally invoive the creation of:

Flows for Voice, Chat and Email
New Lex chat Agent
All templates in Terragrunt
Integrations using Python3.12 Lambda's
Amazon Q for Agent Insights
Custom action groups using AI tooling

I am looking for a string and highly skilled AWS Connect developer. You must have experience of implementing and heavily customising Amazon Connect, You should have experience of terragrunt, Python, Lambda and the overall AWS ecosystem as you will need to heavily integrate this product.

You will be working with the team to create a brand new Connect implementation. This will be a great project and will result in a long term assignment for the right person.

We will be integrating with AWS Nova Sonic as well, and so anyone who has looked and experienced Sonic will have an advantage.

Rate: $1500 monthly or $15/hr

Skills Required
Python, Django, Software Architecture, Amazon Web Services, Database Development, AWS Lambda Chatbot AI Chatbot Development
AI Development, AWS connect