Employee performance tracker/score card

I am looking to develop an employee performance tracker/score card which will track my key performance indicators, including customer satisfaction. It needs to have partially automated functionalities and to be accessible on desktop only. This performance tracker/score card should be able to keep track of various performance metrics and provide the organization and departments with a clearer view of how the staff are doing with regards to set KPIs. The score card would help the organization improve performance by allowing it to compare employee productivity, set benchmarks, and track progress over time. Additionally, it would facilitate better decision-making when planning staff development and promotions. The tracker/score card should be used for communication about productivity and ensure that teams and staff are aligned towards company goals. Attached is an example of what metrics are tracked. Booking score, implementing script, positive call, negative call, non-opportunity.