PipeDrive CRM Automation for Loan Process

Job ID: 39910948

Budget: $250 – $750 AUD

Project Overview:

I’m a Business Development Manager and Credit Lead at a private lender based in Australia. We want to automate and structure our loan process inside PipeDrive CRM so deals move cleanly through defined stages, ownership transfers automatically between team members, and follow-ups happen without manual effort.

The goal is to turn our loan process into a predictable, trackable system that lets the team focus on deals while the CRM handles reminders, handovers, and communication triggers.

Project Scope:
1. Workflow Design

Translate our existing loan process into PipeDrive stages with logic-based automation.
Key stages include:

Deal Received

Deal Setup & Product Check

Approval Sent

Broker Follow-Up

Valuation Ordered

Docs Received

RAF Approval

Legals Out

Settlement

Each stage should:

Automatically assign to the correct team member (Person 1, 2, or 3).

Trigger specific tasks or reminders.

Generate or send templated emails/SMS at certain time intervals (e.g. 48-hour broker follow-ups).

2. Automation Setup

Build using PipeDrive Automations or connected tools (Zapier, Make, ClickSend, etc.) for:

Task creation and reassignment.

Broker and client follow-up messages.

Status notifications for management.

Pipeline reporting dashboards.

3. Dashboard & Reporting

Create a master dashboard for daily oversight, showing:

Total deals per stage.

Approvals waiting for response.

Valuations outstanding.

Settlements due this week.

Performance by team member.

4. Integration

Optional:

Link with Gmail for email tracking.

Link with ClickSend/Twilio for SMS.

Link with Google Sheets for summary exports.

Deliverables

Fully automated PipeDrive workflow

Clear process documentation

Short training session (recorded or live) showing how to manage and update automations

Ideal Freelancer

Deep PipeDrive automation experience (must show past projects)

Understanding of financial or lending workflows preferred

Comfortable setting up automations using PipeDrive, Zapier, or Make

Able to deliver a clean, stable, human-proof system

Budget & Timeline

Budget: Open to proposals based on scope (expecting a 2–3 week build)

Start: Immediately

Delivery: Within 3–4 weeks