Funeral Payment Automatisation & Chatbot

Job ID: 39579525

Budget: £250 – £750 GBP

Project Brief: Automation and Chatbot Integration for Funeral Committee Payment System

We are seeking an experienced automation specialist to overhaul and streamline the payment verification process for our Community Funeral Committee. This is an urgent requirement, and we expect the successful candidate to begin immediately following a short phone call to confirm the scope.

Project Scope

The current process is fully manual and involves:
• Downloading bank statements (CSV format)
• Matching payments against unique membership numbers
• Updating a master Excel register with:
• Amount paid
• Payment status (“Yes” or “Incomplete”) on a linked tab
• Manually updating a public-facing Google Sheets, embedded in our basic Google Sites website

Deliverables

The proposed solution should:
• Automate data extraction from the bank CSV file
• Match and verify payments against existing membership numbers
• Auto-update the master Excel database and linked Google Sheet
• Ensure compatibility with Windows OS and Google Sites
• Minimise manual input (ideally only downloading the CSV)
• Format the data consistently and robustly
• Be scalable for future growth

Additional Feature Required

A web-integrated chatbot that:
• Responds to basic queries about the funeral scheme
• Allows members to enter their membership number
• Provides real-time updates on their payment status

Required Skills

Applicants must demonstrate experience with:
• Excel automation and scripting
• Google Sheets API and syncing with Excel or cloud storage
• Python for data processing and workflow automation
• Chatbot development (e.g. Dialogflow, custom Python bots)
• Building scalable, robust, and secure automation systems
• Integration with Google Sites or other lightweight web platforms

Expectations
• Immediate start after a brief clarification call
• Fast, clean delivery with minimal back-and-forth
• Demonstrable examples of similar past work
• Strong communication and ability to deliver independently

If you meet the criteria and can begin right away, we would love to hear from you. Please share examples of your previous automation or chatbot work as part of your response.

Muslim Funeral Society