Home Services Project Manager
Budget: $250 – $750 USD
Urgently looking to hiring a South African Full-Time Project Manager
This is a Start-Up Home Services Company, in the US
Must be able to work in US hours – EST / 3pm – 11pm SAST
Job Responsibilities:
Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
Maximizes customer operational performance by providing help desk resources and technical advice.
Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
Manages customer service staff, communicates job expectations, and performs appraisals and job reviews.
Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures.
Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.
Implements production, productivity, quality, and customer-service standards.
Contributes customer service information and recommendations to strategic plans and reviews.
Audits customer service procedures and trends and determines system improvements.
Enforces company policies and procedures.
Determines customer service requirements by maintaining contact with customers and visiting operational environments.
Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Project Manager Qualifications / Skills:
Project Management Fundamentals
Process improvement.
Strong decision-making skills
Managing processes
Staffing
Planning
Tracking budget expenses
Analyzing information
Developing standards
Help desk experience (Autodesk)
Time Management
Attention to Detail
Communication Skills
Administrative
Marketing Skills
Team Collaboration
MS Office Suite Proficiency
Technical Software Skills
(QuickBooks, SimPRO)
Education and Experience Requirements:
High school diploma or equivalent
Experience in Project Management
Why Join Us?
• Be part of a team that values innovation and dynamic growth.
• Enjoy the flexibility of remote work within the US time zone.
• Engage in diverse tasks and projects that broaden your skill set.
• Contribute to a company that's committed to excellence and strategic development.
This is a Start-Up Home Services Company, in the US
Must be able to work in US hours – EST / 3pm – 11pm SAST
Job Responsibilities:
Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
Maximizes customer operational performance by providing help desk resources and technical advice.
Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
Manages customer service staff, communicates job expectations, and performs appraisals and job reviews.
Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures.
Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.
Implements production, productivity, quality, and customer-service standards.
Contributes customer service information and recommendations to strategic plans and reviews.
Audits customer service procedures and trends and determines system improvements.
Enforces company policies and procedures.
Determines customer service requirements by maintaining contact with customers and visiting operational environments.
Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Project Manager Qualifications / Skills:
Project Management Fundamentals
Process improvement.
Strong decision-making skills
Managing processes
Staffing
Planning
Tracking budget expenses
Analyzing information
Developing standards
Help desk experience (Autodesk)
Time Management
Attention to Detail
Communication Skills
Administrative
Marketing Skills
Team Collaboration
MS Office Suite Proficiency
Technical Software Skills
(QuickBooks, SimPRO)
Education and Experience Requirements:
High school diploma or equivalent
Experience in Project Management
Why Join Us?
• Be part of a team that values innovation and dynamic growth.
• Enjoy the flexibility of remote work within the US time zone.
• Engage in diverse tasks and projects that broaden your skill set.
• Contribute to a company that's committed to excellence and strategic development.