Customer Feedback Caller Needed

I need someone who can pick up the phone and reach out to my customers, gather honest feedback about their recent service experience, and hand that information straight back to me in a clear, usable format.

Scope
• Call each customer on the list I provide.
• Keep the chat friendly and focused on how they felt about the service they received—what worked, what didn’t, and any suggestions they might have.
• Capture the feedback in whichever way is most comfortable for you. I’m open to either recorded calls or concise written notes, as long as the insights are easy for me to act on.

What I’ll supply
• A contact list with names and phone numbers.
• A simple call script you can tweak to sound natural.

What I expect back
• A brief daily summary of calls completed.
• Either audio files or a tidy set of notes highlighting the key points from each customer.
• Immediate flagging of any urgent issues you hear about so I can address them right away.

If you’re personable on the phone, can speak clearly, and are ready to start quickly, let’s talk.