JIRA Service Desk Configuration And Development

Job ID: 36940126

Budget: $25 – $50 USD

I am looking for a freelancer with expertise in JIRA Service Desk configuration and development to assist with a large and complex project. The ideal candidate will have experience in customizing workflows and fields, setting up SLAs and automation rules, and integrating JIRA Service Desk with other tools and systems. We are looking for specific responses, if you don't have experience configuring and supporting JIRA Service Desk please do not respond.

Specific requirements for the project include:

- Customizing workflows and fields to align with our business processes
- Setting up SLAs and automation rules to streamline our support operations
- Integrating JIRA Service Desk with other tools and systems, such as Dynatrace and Ansible Tower, ELK stack. Must be strong in Python and coding in general.

As the project is large and complex, I am looking for a freelancer who is experienced and knowledgeable in handling such projects.

Please note that the timeline for the project is flexible, and I would like to discuss it further with the freelancer.

If you have the skills and experience required for this project, I would love to hear from you. Please reach out with your portfolio and any relevant experience. Thank you!