Vicidial Dialplan: Call Priority Modification
Budget: ₹1,500 – ₹12,500 INR
Hi there,
I'm in need of assistance to modify my Vicidial dialplan. The key changes I need are:
- Call Routing Changes: I need to implement a system that prioritizes certain calls. However, the basis for this prioritization hasn't been determined yet and your expert opinion is highly valued.
Key skills and experiences:
- Extensive experience with Vicidial dialplan modifications.
- Understanding of different call routing strategies.
- Ability to suggest optimal call prioritization methods based on business needs.
- Proficient with creating custom IVR prompts.
- Familiarity with modifying the agent’s screen for better user experience.
Your task will be to provide a solution to prioritize calls and implement it within the existing system. Your advice is sought in deciding the best method to prioritize these calls.
Looking forward to your proposals!
I'm in need of assistance to modify my Vicidial dialplan. The key changes I need are:
- Call Routing Changes: I need to implement a system that prioritizes certain calls. However, the basis for this prioritization hasn't been determined yet and your expert opinion is highly valued.
Key skills and experiences:
- Extensive experience with Vicidial dialplan modifications.
- Understanding of different call routing strategies.
- Ability to suggest optimal call prioritization methods based on business needs.
- Proficient with creating custom IVR prompts.
- Familiarity with modifying the agent’s screen for better user experience.
Your task will be to provide a solution to prioritize calls and implement it within the existing system. Your advice is sought in deciding the best method to prioritize these calls.
Looking forward to your proposals!