3CX, Twilio, & VAPI Configuration Expert Needed
Budget: $250 – $750 USD
I'm seeking a professional to configure our on-premise 3CX PBX with SIP Trunks. This will connect to Twilio and subsequently to VAPI.ai. The primary functionality required from this setup is voice bot integration through VAPI.ai.
Key Responsibilities:
- Integration of an existing voice agent into the 3CX configuration.
- Setting up SIP Trunks to connect to Twilio, and then to VAPI.ai.
Ideal Candidate:
- Extensive experience with 3CX PBX configuration.
- Proven track record with Twilio and VAPI.ai integrations.
- Skilled in voice bot technology and configuration.
- Familiarity with integrating pre-existing scripts into a new system.
- Excellent problem-solving skills to troubleshoot any potential issues during the setup.
Job will be considered finished when:
- A call in the 3cx system is forwarded to an extension, and that extension is either directly connected to a VAPI.ai agent, or the call is forwarded to a Twilio phone number that VAPI.ai is connected to and the caller can interact with the agent. This call cannot connect over the PSTN, it must be via the internet or SIP truck (over internet)
- The VAPI.ai agent can forward the call to an extension on our 3CX server. This can be directly done or to an assigned DID over a SIP trunk. The call must connect so that both ends can talk to each other. It cannot be over the PSTN
- You provide documentation on the steps to recreate the setup that you have done. This documentation will be tested and must be complete.
We currently have a twilio account with a usable test phone number and that phone number connect to a VAPI account with a test agent. We also have Twilio SIP trunked to 3cx via a Twilio SIP domain if this helps any.
You will be given Chrome remote access to a PC that has access to all the above devices and accounts to do you work. You will be monitored as you work.
Key Responsibilities:
- Integration of an existing voice agent into the 3CX configuration.
- Setting up SIP Trunks to connect to Twilio, and then to VAPI.ai.
Ideal Candidate:
- Extensive experience with 3CX PBX configuration.
- Proven track record with Twilio and VAPI.ai integrations.
- Skilled in voice bot technology and configuration.
- Familiarity with integrating pre-existing scripts into a new system.
- Excellent problem-solving skills to troubleshoot any potential issues during the setup.
Job will be considered finished when:
- A call in the 3cx system is forwarded to an extension, and that extension is either directly connected to a VAPI.ai agent, or the call is forwarded to a Twilio phone number that VAPI.ai is connected to and the caller can interact with the agent. This call cannot connect over the PSTN, it must be via the internet or SIP truck (over internet)
- The VAPI.ai agent can forward the call to an extension on our 3CX server. This can be directly done or to an assigned DID over a SIP trunk. The call must connect so that both ends can talk to each other. It cannot be over the PSTN
- You provide documentation on the steps to recreate the setup that you have done. This documentation will be tested and must be complete.
We currently have a twilio account with a usable test phone number and that phone number connect to a VAPI account with a test agent. We also have Twilio SIP trunked to 3cx via a Twilio SIP domain if this helps any.
You will be given Chrome remote access to a PC that has access to all the above devices and accounts to do you work. You will be monitored as you work.