Twilio AI Assistant & Chatbot Integration
Budget: $250 – $750 USD
Job Title: Twilio AI Voice Assistant & Chatbot Setup for Website & Customer Support
Job Description:
We are looking for an experienced Twilio developer to set up and integrate both a Twilio AI-powered voice assistant and a chatbot to streamline our customer interactions across phone calls, SMS, website chat, and messaging platforms.
Project Scope & Requirements:
✅ Twilio AI Voice Assistant (Phone Support)
Configure Twilio Programmable Voice API to handle inbound calls.
Implement AI-powered voice responses using Twilio AI Assistant or Voice Bot APIs.
Set up an Interactive Voice Response (IVR) system to guide callers.
Enable call routing & escalation to a live agent if needed.
Integrate with our CRM for caller tracking & automation.
✅ Twilio Chatbot (Text-Based Support)
Set up a chatbot for SMS, WhatsApp, website chat, and social messaging.
Train the bot to answer FAQs, collect customer details, and handle inquiries.
Enable seamless live chat handoff when needed.
Ensure cross-platform functionality with Twilio Conversations API.
✅ Integration & Automation
Ensure AI Assistant & Chatbot share customer data for a seamless experience.
Enable call and chat logging, conversation history, and analytics.
Implement natural language processing (NLP) for smarter responses.
✅ Website & CRM Integration
Embed the chatbot on our website contact page.
Connect both chatbot & AI Assistant to CRM (HubSpot, Zoho, etc.).
Set up email/SMS alerts for missed calls or chats.
Required Skills:
✔ Twilio Programmable Voice & AI Assistants
✔ Twilio Conversations API for Chatbots
✔ IVR Design & Call Routing Setup
✔ NLP & AI Chatbot Development
✔ Web & CRM Integration Experience
Preferred Experience:
? Prior work with Twilio AI-driven customer support solutions
? Experience integrating Twilio with CRM platforms
? Knowledge of VoIP, SIP, WebRTC technologies
Deliverables:
? Fully functional AI voice assistant & chatbot setup
? Detailed setup documentation
? Testing & debugging for seamless functionality
Budget: Open to proposals based on experience.
Timeline: ASAP – Looking for immediate start and completion within 5 days.
? To Apply: Please share your experience with Twilio AI Assistants & chatbots, past projects, and estimated timeline.
Job Description:
We are looking for an experienced Twilio developer to set up and integrate both a Twilio AI-powered voice assistant and a chatbot to streamline our customer interactions across phone calls, SMS, website chat, and messaging platforms.
Project Scope & Requirements:
✅ Twilio AI Voice Assistant (Phone Support)
Configure Twilio Programmable Voice API to handle inbound calls.
Implement AI-powered voice responses using Twilio AI Assistant or Voice Bot APIs.
Set up an Interactive Voice Response (IVR) system to guide callers.
Enable call routing & escalation to a live agent if needed.
Integrate with our CRM for caller tracking & automation.
✅ Twilio Chatbot (Text-Based Support)
Set up a chatbot for SMS, WhatsApp, website chat, and social messaging.
Train the bot to answer FAQs, collect customer details, and handle inquiries.
Enable seamless live chat handoff when needed.
Ensure cross-platform functionality with Twilio Conversations API.
✅ Integration & Automation
Ensure AI Assistant & Chatbot share customer data for a seamless experience.
Enable call and chat logging, conversation history, and analytics.
Implement natural language processing (NLP) for smarter responses.
✅ Website & CRM Integration
Embed the chatbot on our website contact page.
Connect both chatbot & AI Assistant to CRM (HubSpot, Zoho, etc.).
Set up email/SMS alerts for missed calls or chats.
Required Skills:
✔ Twilio Programmable Voice & AI Assistants
✔ Twilio Conversations API for Chatbots
✔ IVR Design & Call Routing Setup
✔ NLP & AI Chatbot Development
✔ Web & CRM Integration Experience
Preferred Experience:
? Prior work with Twilio AI-driven customer support solutions
? Experience integrating Twilio with CRM platforms
? Knowledge of VoIP, SIP, WebRTC technologies
Deliverables:
? Fully functional AI voice assistant & chatbot setup
? Detailed setup documentation
? Testing & debugging for seamless functionality
Budget: Open to proposals based on experience.
Timeline: ASAP – Looking for immediate start and completion within 5 days.
? To Apply: Please share your experience with Twilio AI Assistants & chatbots, past projects, and estimated timeline.