Resolve Asterisk ARI DTMF Delay

Job ID: 39851195

Budget: $30 – $250 USD

Title: Asterisk ARI Expert Needed – Resolve DTMF Delay Issue

Description:

We are looking for an experienced Asterisk ARI (Asterisk REST Interface) developer to help us troubleshoot and fix a performance issue on our production Asterisk server.

The Problem:

We are running a telephony platform using Asterisk with custom logic built on ARI. The system is functioning well overall, but we are experiencing significant delay in response to DTMF inputs (key presses) during calls. For example, when a caller presses a key, the system reacts a second or more later.
We have verified that:

The delay is not due to general server performance or bandwidth.

Other Asterisk-based systems on similar infrastructure respond instantly.

The issue is specific to this server or configuration.

Requirements:

Strong expertise in Asterisk and ARI programming (Python preferred)

Experience analyzing real-time telephony performance issues

Ability to profile, debug, and optimize ARI applications

Knowledge of DTMF handling, pjsip, playback queue management, and server tuning

Optional but helpful:

Experience with async/event-driven systems

Familiarity with Twilio SIP trunking, Google TTS/STT, or AWS EC2

Deliverables:

Diagnose the root cause of the delay

Implement or suggest effective fixes

Provide a brief summary of findings and recommendations

This is a paid freelance project, with potential for future collaboration if needed.

To apply, please include:

Examples of similar Asterisk/ARI projects you've worked on

Your availability

Your hourly or fixed-rate offer
Related categories: Asterisk PBX VoIP