Polycom Configuration Cold Transfer
Budget: $10 – $30 USD
Details:
FreePBX
Polycom 450, 650 & VVX 601
We have staff that seem to be cold transferring calls back into the queues.
We need to disable the transfer button on the screen when a call is ringing.
They should not be able to transfer the call back into the queues.
All phones are configured using OSS Endpoint Manager for their configs.
FreePBX
Polycom 450, 650 & VVX 601
We have staff that seem to be cold transferring calls back into the queues.
We need to disable the transfer button on the screen when a call is ringing.
They should not be able to transfer the call back into the queues.
All phones are configured using OSS Endpoint Manager for their configs.