3CX PBX expert to implement a custom Call Flow
Budget: €150 – €350 EUR
Hello,
we have a self-hosted 3CX PBX installation, version 16.0 Update 8
We want to build a custom Call Flow in order to manage some complex incoming call flow.
We need to route call based on cLI being Italian or not, and also need on IVR where on a specific itam, you request a PIN code to the customer that need to be validated against a database to allow the cal to come in.
Attached it is a detailed explaination of all the call queue that it is quite accurate.
Need to get an expert with 3CX that can telll if all the flow it is techincally feasible, time and price.
https://www.3cx.com/docs/cfd-creating-phone-support-portal-1/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-2/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-3/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-4/
Thank you
we have a self-hosted 3CX PBX installation, version 16.0 Update 8
We want to build a custom Call Flow in order to manage some complex incoming call flow.
We need to route call based on cLI being Italian or not, and also need on IVR where on a specific itam, you request a PIN code to the customer that need to be validated against a database to allow the cal to come in.
Attached it is a detailed explaination of all the call queue that it is quite accurate.
Need to get an expert with 3CX that can telll if all the flow it is techincally feasible, time and price.
https://www.3cx.com/docs/cfd-creating-phone-support-portal-1/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-2/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-3/
https://www.3cx.com/docs/cfd-creating-phone-support-portal-4/
Thank you