Odoo CRM, VoIP & AI Assistant Integration
Budget: $30 – $250 USD
ı am ooking for a developer to set up and integrate a complete communication system with our Odoo CRM. The project requires not only installing Odoo but also connecting it with VoIP, real-time transcription, and a multi-channel AI assistant.
Project Requirements
1. Odoo Installation
Set up and configure the Odoo Community Edition (self-hosted) from scratch.
2. VoIP & Transcription Integration
Fully integrate a VoIP system with Odoo, including click-to-dial from contacts.
Implement a real-time transcription feature that displays the conversation on the agent's screen during the call.
Add simultaneous translation of the live transcription to the agent's native language to prevent misunderstandings.
Automatically log all calls with details like duration and date.
The system should be built on a stable, cost-effective platform like FreePBX or Asterisk and handle 20-30 calls per day.
3. Omnichannel AI Assistant (Optional, but a strong plus)
Develop an AI assistant that can manage interactions on both voice calls and text platforms like WhatsApp.
The assistant should be able to answer basic questions and seamlessly transfer the conversation to a live agent when needed.
Reference: For an example of a multi-channel approach, please review the WhatsApp integration on this page: https://www.cognigy.com/solutions/ecommerce-retail
Project Requirements
1. Odoo Installation
Set up and configure the Odoo Community Edition (self-hosted) from scratch.
2. VoIP & Transcription Integration
Fully integrate a VoIP system with Odoo, including click-to-dial from contacts.
Implement a real-time transcription feature that displays the conversation on the agent's screen during the call.
Add simultaneous translation of the live transcription to the agent's native language to prevent misunderstandings.
Automatically log all calls with details like duration and date.
The system should be built on a stable, cost-effective platform like FreePBX or Asterisk and handle 20-30 calls per day.
3. Omnichannel AI Assistant (Optional, but a strong plus)
Develop an AI assistant that can manage interactions on both voice calls and text platforms like WhatsApp.
The assistant should be able to answer basic questions and seamlessly transfer the conversation to a live agent when needed.
Reference: For an example of a multi-channel approach, please review the WhatsApp integration on this page: https://www.cognigy.com/solutions/ecommerce-retail
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