Integration of SIP Client in Milestone Video Recording Software Objective
Budget: €12 – €18 EUR
Objective
Develop and integrate a SIP telephony client within the Milestone video recording software as a plugin using the Milestone SDK. This SIP client will allow the configuration of connection data with the PBX and enable the functionality to automatically answer calls so that they are recorded by Milestone.
Project Scope
Development of the SIP Client:
Implement a SIP client that can be integrated as a plugin into the Milestone software using the provided SDK.
Ensure the compatibility of the SIP client with current and future versions of the Milestone software.
SIP Client Configuration:
Add a user interface in Milestone to configure the SIP client.
Configuration parameters should include:
SIP server address.
Connection port.
Username.
Password.
Additional options such as preferred audio codec and NAT options.
Call Automation:
Implement the functionality to automatically answer calls.
Ensure that when the call is answered, it is automatically recorded in the Milestone system.
Integration and Testing:
Integrate the SIP client as a plugin into the Milestone environment ensuring smooth and uninterrupted operation.
Conduct thorough testing to ensure the stability and quality of call recordings.
Ensure interoperability with various commonly used PBX systems.
Technical Requirements
Development Environment:
Programming languages: Preferably C++, C#, or any other compatible with the Milestone SDK.
Tools: Milestone SDK, SIP libraries such as PJSIP or Linphone.
Compatibility:
The SIP client must be compatible with current Milestone versions.
Support for standard SIP protocols and common audio codecs such as G.711, G.729, etc.
Security:
Implement security measures to protect the SIP client configuration and data transmission.
Support for SRTP (Secure Real-time Transport Protocol) encryption and TLS (Transport Layer Security) for SIP connections.
Work Plan
Design Phase:
Initial meeting with the development team to define detailed requirements.
Design the architecture of the SIP client and its integration as a plugin in Milestone.
Development Phase:
Develop the SIP client and configuration interface as a plugin.
Implement the automatic answering functionality.
Testing Phase:
Unit and integration testing of the SIP client.
Functional testing with different PBX systems and network scenarios.
Implementation Phase:
Deploy the integrated SIP client in a test environment.
Train staff on the use and configuration of the SIP client.
Maintenance and Support:
Post-implementation monitoring to resolve any issues.
Updates and improvements based on user feedback.
Deliverables
SIP client integrated into the Milestone software as a plugin.
Complete documentation of the SIP client and its configuration.
User manual and troubleshooting guide.
Testing and validation report.
Conclusion
This project aims to enhance the functionality of the Milestone video recording software by integrating a SIP client as a plugin, facilitating the automatic recording of calls. With careful planning and meticulous execution, it is expected to provide a robust and efficient solution for Milestone users.
Develop and integrate a SIP telephony client within the Milestone video recording software as a plugin using the Milestone SDK. This SIP client will allow the configuration of connection data with the PBX and enable the functionality to automatically answer calls so that they are recorded by Milestone.
Project Scope
Development of the SIP Client:
Implement a SIP client that can be integrated as a plugin into the Milestone software using the provided SDK.
Ensure the compatibility of the SIP client with current and future versions of the Milestone software.
SIP Client Configuration:
Add a user interface in Milestone to configure the SIP client.
Configuration parameters should include:
SIP server address.
Connection port.
Username.
Password.
Additional options such as preferred audio codec and NAT options.
Call Automation:
Implement the functionality to automatically answer calls.
Ensure that when the call is answered, it is automatically recorded in the Milestone system.
Integration and Testing:
Integrate the SIP client as a plugin into the Milestone environment ensuring smooth and uninterrupted operation.
Conduct thorough testing to ensure the stability and quality of call recordings.
Ensure interoperability with various commonly used PBX systems.
Technical Requirements
Development Environment:
Programming languages: Preferably C++, C#, or any other compatible with the Milestone SDK.
Tools: Milestone SDK, SIP libraries such as PJSIP or Linphone.
Compatibility:
The SIP client must be compatible with current Milestone versions.
Support for standard SIP protocols and common audio codecs such as G.711, G.729, etc.
Security:
Implement security measures to protect the SIP client configuration and data transmission.
Support for SRTP (Secure Real-time Transport Protocol) encryption and TLS (Transport Layer Security) for SIP connections.
Work Plan
Design Phase:
Initial meeting with the development team to define detailed requirements.
Design the architecture of the SIP client and its integration as a plugin in Milestone.
Development Phase:
Develop the SIP client and configuration interface as a plugin.
Implement the automatic answering functionality.
Testing Phase:
Unit and integration testing of the SIP client.
Functional testing with different PBX systems and network scenarios.
Implementation Phase:
Deploy the integrated SIP client in a test environment.
Train staff on the use and configuration of the SIP client.
Maintenance and Support:
Post-implementation monitoring to resolve any issues.
Updates and improvements based on user feedback.
Deliverables
SIP client integrated into the Milestone software as a plugin.
Complete documentation of the SIP client and its configuration.
User manual and troubleshooting guide.
Testing and validation report.
Conclusion
This project aims to enhance the functionality of the Milestone video recording software by integrating a SIP client as a plugin, facilitating the automatic recording of calls. With careful planning and meticulous execution, it is expected to provide a robust and efficient solution for Milestone users.