Integration of Click-to-Call and Call Recording with Asterisk PABX and Web-Based CRM
Budget: $2,500 – $5,000 USD
We are looking for a freelancer to integrate our Asterisk PABX system with a web-based CRM application. The project includes:
1. Implementing a "click-to-call" feature that allows customer service representatives to initiate calls directly through PSTN by clicking a button beside the customer's phone number in the CRM.
2. Setting up an automatic call recording process where Asterisk generates a URL for each recorded conversation and sends it to the CRM. The URL should allow playback without requiring login to Asterisk PABX and must be sent to two customer service representatives simultaneously after each call ends.
1. Implementing a "click-to-call" feature that allows customer service representatives to initiate calls directly through PSTN by clicking a button beside the customer's phone number in the CRM.
2. Setting up an automatic call recording process where Asterisk generates a URL for each recorded conversation and sends it to the CRM. The URL should allow playback without requiring login to Asterisk PABX and must be sent to two customer service representatives simultaneously after each call ends.