Install Elastic Dialer Come with Autodialer and Manual Dialer

Job ID: 36318965

Budget: $250 – $750 USD

I am looking for an experienced professional to help set up an Elastic Dialer system that includes both autodialer and manual dialer capabilities. We are installing this system in a cloud environment, so experience in cloud-hosting is essential. The installer will need to ensure that all the necessary components are configured correctly, including any hardware that may be needed depending on the installation. They will also need to make sure the system is user-friendly and intuitive so that it's easy to use. Quality assurance testing should also be included to make sure the system is running smoothly. All technical support for the installation should be provided as part of the contract.

Function as below :
Automated attendant
Predictive Marker, Preview
IVR - Interactive Voice Response
Automatic call distribution
Reports and statistics
Support for Blending
Recording calls by interface
Associate text "scripts" to campaigns
Multiple interface languages
Support for Do-Not-Call List
“Whispering”
Silent monitoring
Outbound and inbound campaigns
Supervision in Real-Time and historical
Care groups by campaigns
Handling calls in a queue
Campaign Forms
Agent Console
Support for various types of Breaks
Call Recording Module
Integration with Existing Applications
Advanced reporting
Integration to CRM (Web Services)
Integration to databases: Oracle: MSSQL, MySQL, Postgresql
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