IVR System Implementation for Outbound Campaign
Budget: $50 – $100 USD
I'm in need of a "Experienced Freelancer" who can set up an IVR (Interactive Voice Response) system for an outbound calling campaign. The system I'm currently using is GoAutoDial V4.
Key Requirements:
- The system should be designed to call contats database CSV or Exvel Auto Dial (No Agent) .
- The IVR system will be handling customer surveys on answering the call, so an understanding of survey design and best practices in this context would be highly beneficial.
- Integration with a CRM system is a critical requirement, allowing for personalization of calls and effective management of responses, Receipient responces will be stored properl in the database.
- The system should be set up for Auto Dialing and transfer to the IVR system. There won't be any live agents involved.
- The purpose of the campaign is to conduct surveys and research. The IVR system should be able to efficiently handle the survey questions and directed to selected options and gather responses.
Skills Required:
- Proficiency in setting up IVR systems, particularly with GoAutoDial.
- Experience in designing and implementing survey-based IVR systems.
- Good understanding of outbound calling campaigns (Without Agent) and their technical requirements.
- Strong knowledge of telecommunication systems and best practices in IVR system design.
This project is time-sensitive, so prompt delivery will be highly appreciated. A portfolio with similar projects would be a great plus. Looking forward to receiving your proposals.
Key Requirements:
- The system should be designed to call contats database CSV or Exvel Auto Dial (No Agent) .
- The IVR system will be handling customer surveys on answering the call, so an understanding of survey design and best practices in this context would be highly beneficial.
- Integration with a CRM system is a critical requirement, allowing for personalization of calls and effective management of responses, Receipient responces will be stored properl in the database.
- The system should be set up for Auto Dialing and transfer to the IVR system. There won't be any live agents involved.
- The purpose of the campaign is to conduct surveys and research. The IVR system should be able to efficiently handle the survey questions and directed to selected options and gather responses.
Skills Required:
- Proficiency in setting up IVR systems, particularly with GoAutoDial.
- Experience in designing and implementing survey-based IVR systems.
- Good understanding of outbound calling campaigns (Without Agent) and their technical requirements.
- Strong knowledge of telecommunication systems and best practices in IVR system design.
This project is time-sensitive, so prompt delivery will be highly appreciated. A portfolio with similar projects would be a great plus. Looking forward to receiving your proposals.