Help us to launch VoIP FreePBX based product -- 2

Job ID: 31275858

Budget: $250 – $750 USD

Hello Freelancer,

We need an expert Asterisk, FreePBX and VoIP engineer to help launching our FreePBX based products. We provide IP PBX service to our customers. Our IP PBX is ideal for hassle free internal organizational communication. But sometimes, our clients want to use same IP PBX to Inbound and Outbound calling for the organization. This is not telemarketing. Rather it is a unified communication from centralized managed server. So all call activity can be managed from a single place. So it can be easily integrated into client's CRM. Now we are facing challenges for the following steps.

Challenge 1: You know, in India VoIP is quite restricted than other countries. We don't have infrastructure or access to the direct telecom network so we can easily terminate the call in our customer's PBX. Help us to find out cheapest and best Indian SIP enabled DID provider for both outgoing and incoming calls. That virtual number should be terminated at our IP PBX with SIP trunk. Rest we will do at our PBX end. I know this can also be achieved by getting PRI line from telecom operator. But we don't want to use PRI line due to extra hardware cost and call quality.

Challenge 2: Find us the cheapest and best India and International VoIP call provider separately. Integrate them with our PBX and write a tutorial for future use.

Challenge 3: We want to launch following VoIP services. As we don't have expert VoIP professional, we don't know, how much it would cost to launch these VoIP services. We don't know where to start with. How to find out the perfect vendors and integrate them with our servers so we can sell these services in cheap rates and still make good profit. All these service should be activated real time. These services are...

i. Call Recording
ii. Click to Call
iii. IVR
iv. Missed Call Solution
v. Call Me Back Solution
vi. Voice Broadcasting
vii. COD Verification
viii. Phone Verification System
ix. Automated Delivery Rescheduling
x. Automated Surveys and Feedbacks

You need to create a great project report with good plans and pricing.

Challenge 4: As you know we will give VoIP services. It's a sensitive matter. If someone misuse our services it will be problematic. How can we be legally compliant? Need to figure out that. Find out if any ISP or telecom license is needed.

Regards,
H. Sattar
Related categories: Linux Telemarketing Asterisk PBX Cisco VoIP