Freepbx or Viciand Vtiger integration
Budget: $30 – $250 USD
Predictive dialer campaign and manual dialing using Freepbx
Sales script popup for agents
Voicemail drop as soon as voicemail is detected a prerecorded message goes out
5 agents calling outbound and 1 agent blended will mainly do inbound and some outbound
Call menu for 9am to 5.30pm they need to business after message and press 1 for sales, 2 for customer service, 3 for HR. If call is not answered in 90 seconds it needs to go unavailable voicemail
After hours will go to afterhours voicemail
SSL
All emails, notes, recordings and tasks go inside each lead
Admin needs to see recordings inside each lead and agents do not see recordings
On hold music
admin can monitor agents on the call. Whisper option agent can hear and client cannot or barge option when both agent and client can hear
Admin should be able to switch in xlite by pressing 1 and listening to one agent then pressing 2 and listening to 2nd agent seamlessly
Campaign, Carrier IVR setup and DID setup. 1 line that outbound telemarketers use, 2nd Extension will be for inbound for line 1 caller id and he/she can make calls too
Security firewall and fail2ban for security
Branding- Remove free pbx and sangoma from everwhere it should have my name everywhere also in source code
History of every call and email, task etc needs to go inside each lead.
Vtiger integration single signon, so vtiger logo is replaced too
Callbacks should work and integrate with tasks in vtiger
Outbound email is not working on vtiger so needs to work when you set it up
20 Custom fields that need to be on agent screen and importable
Full walkthrough how to use it freepbx and vtiger together.
DM me or you or anyone is interested.
Sales script popup for agents
Voicemail drop as soon as voicemail is detected a prerecorded message goes out
5 agents calling outbound and 1 agent blended will mainly do inbound and some outbound
Call menu for 9am to 5.30pm they need to business after message and press 1 for sales, 2 for customer service, 3 for HR. If call is not answered in 90 seconds it needs to go unavailable voicemail
After hours will go to afterhours voicemail
SSL
All emails, notes, recordings and tasks go inside each lead
Admin needs to see recordings inside each lead and agents do not see recordings
On hold music
admin can monitor agents on the call. Whisper option agent can hear and client cannot or barge option when both agent and client can hear
Admin should be able to switch in xlite by pressing 1 and listening to one agent then pressing 2 and listening to 2nd agent seamlessly
Campaign, Carrier IVR setup and DID setup. 1 line that outbound telemarketers use, 2nd Extension will be for inbound for line 1 caller id and he/she can make calls too
Security firewall and fail2ban for security
Branding- Remove free pbx and sangoma from everwhere it should have my name everywhere also in source code
History of every call and email, task etc needs to go inside each lead.
Vtiger integration single signon, so vtiger logo is replaced too
Callbacks should work and integrate with tasks in vtiger
Outbound email is not working on vtiger so needs to work when you set it up
20 Custom fields that need to be on agent screen and importable
Full walkthrough how to use it freepbx and vtiger together.
DM me or you or anyone is interested.