Fix Carrier For Vicidial
Budget: $10 – $30 USD
PLEASE READ CAREFULLY: i need someone to help me with my outbound vicidial dialer - I had twilio and when transferring a call i want it to show customers number not my dialers number please review e info below and let me know if you can help — also give me an exact price as well as use the phrase “fix dialer” to let me know you read understand and can do the job - DO NOT ask budget just give me a price based on needs
Thank you for contacting Twilio Support. My name is Esteban, I will be more than glad to help you.
I understand you need help about if it is possible to make a caller ID of the first customer who called instead of the caller ID of the Twiliio number that transfers the call, am I correct?
This could be the feature you need
https://www.twilio.com/docs/voice/trusted-calling-with-shakenstir#call-forwarding-coming-later
Use a CallToken when forwarding a call
When one of your Twilio phone numbers receives an incoming call, Twilio sends a webhook to your application (please note this will only happen if you use POST). The request body of this webhook contains a CallToken property. The CallToken contains any SHAKEN/STIR and DIV (diversion) PASSporTs contained in the SIP headers of the incoming call.
In order to forward a call received by your Twilio number, you must:
Use the value of the CallToken from the inbound call's incoming webhook as the CallToken parameter when creating a new Call Resource.
Use the original caller's phone number as the From parameter when creating the new Call Resource.
Also take a look to this information about this feature in Bet:
https://www.twilio.com/changelog/maintain-caller-id-when-call-forwarding-via-programmable-voice-api
Thank you for contacting Twilio Support. My name is Esteban, I will be more than glad to help you.
I understand you need help about if it is possible to make a caller ID of the first customer who called instead of the caller ID of the Twiliio number that transfers the call, am I correct?
This could be the feature you need
https://www.twilio.com/docs/voice/trusted-calling-with-shakenstir#call-forwarding-coming-later
Use a CallToken when forwarding a call
When one of your Twilio phone numbers receives an incoming call, Twilio sends a webhook to your application (please note this will only happen if you use POST). The request body of this webhook contains a CallToken property. The CallToken contains any SHAKEN/STIR and DIV (diversion) PASSporTs contained in the SIP headers of the incoming call.
In order to forward a call received by your Twilio number, you must:
Use the value of the CallToken from the inbound call's incoming webhook as the CallToken parameter when creating a new Call Resource.
Use the original caller's phone number as the From parameter when creating the new Call Resource.
Also take a look to this information about this feature in Bet:
https://www.twilio.com/changelog/maintain-caller-id-when-call-forwarding-via-programmable-voice-api