Expertise Needed for VOIP System Optimization

We are seeking a experienced Telephone Technician to provide a remote support for our phone system, which utilizes Bicom PBXWare software Version 5.1.1.0. The objective of this project is to configure the existing hardware and software to enable seamless call handling through two GSM SIM lines, connected through IP phones and a GSM gateway.

Scope of Work:

1. Configure existing hardware, including:
* 2 IP phones (astTECS Mini PBX UC100 & Yealink T48S)
* 1 GSM gateway (Yeastar TG400)
* 1 Computer system loaded with Bicom PBXWare software Version (link unavailable)
* 1 Network switch
* 1 Internet modem
2. Set up the software to work with the following:
* Failover and receive calls through the two GSM SIM lines
* Make and receive calls through the IP phones and GSM gateway
3. Set Call Transfer
4. To set and configure the IVR ( Interactive Voice Response (IVR)
5. To set and configure the MOH (Music on Hold)

Deliverables:

* Successful configuration of the phone system to meet the above requirements
* Testing and verification of call handling through both GSM SIM lines and IP phones
* Documentation of the configuration and setup process

Requirements:

* Experience working with Bicom PBXWare software Version (link unavailable)
* Knowledge of IP phone and GSM gateway configuration
* Strong troubleshooting and problem-solving skills

Timeline:
The project is expected to be completed within one week.