DTMF Troubleshooting Expert for Yeastar & 3CX Integration
Budget: $30 – $250 USD
We are experiencing an issue with our integrated Yeastar and 3CX systems. While internal calls (via the 3CX app) to our digital receptionist work flawlessly—DTMF tones (e.g., pressing 1, 2, etc.) correctly trigger the configured extensions—external calls do not transmit these DTMF signals. External callers hear the audio prompts, but key presses are not registered, preventing proper call routing.
System Details:
- Yeastar: TGV3 (Yastar) located in a Regus server room
- 3CX: Version 18.0 (Build 35)
We use Out-of-band (RFC2833) for DTMF signaling. I have verified the DTMF settings on both Yeastar and 3CX configurations. Additionally, I have tested with multiple external phone providers to rule out provider-specific issues.
The ideal candidate for this project would be a professional with extensive experience in troubleshooting DTMF issues within Yeastar and 3CX systems. Your knowledge and skills should cover:
- DTMF signal troubleshooting
- 3CX and Yeastar system configurations
- Excellent understanding of Out-of-band (RFC2833) DTMF signaling
System Details:
- Yeastar: TGV3 (Yastar) located in a Regus server room
- 3CX: Version 18.0 (Build 35)
We use Out-of-band (RFC2833) for DTMF signaling. I have verified the DTMF settings on both Yeastar and 3CX configurations. Additionally, I have tested with multiple external phone providers to rule out provider-specific issues.
The ideal candidate for this project would be a professional with extensive experience in troubleshooting DTMF issues within Yeastar and 3CX systems. Your knowledge and skills should cover:
- DTMF signal troubleshooting
- 3CX and Yeastar system configurations
- Excellent understanding of Out-of-band (RFC2833) DTMF signaling