Customer Support Autodialer IVR Setup

Job ID: 38550690

Budget: $30 – $250 USD

Please read carefully all the requirements:

I'm looking to implement an autodialer IVR system for customer support in Ireland. The system will need to have call routing to agents and the capability for voice message recording.

Key requirements:
- Experience in setting up IVR systems is essential
- Familiarity with autodialer technology
- Skills in call routing systems
- Ability to ensure high quality voice message recording capabilities

The IVR will only need to support English, so a strong command of the language is crucial. The ideal freelancer for this project should be able to deliver a user-friendly and efficient system, facilitating smooth and effective customer support calls.


Need IVR press 1 solution for Ireland

I upload a list of
Name address phone number

It starts calling them

It will read a message I upload as an audio file (hope you have this option) followed by option to press 1

If they press 1 the call will be forwarded to me and it will stop calling the rest of the list

If there is other people who press 1 at the same time they will be placed on hold music for 10 minutes. Then it will say: sorry all of our agents are busy at this time, please wait for a call back.