CustomCall Centre API (TWILIO)

Hello i am interested in your expertise. I would like to build a custom call centre panel with certain features:

- team manager and caller ranks

- encrypted call recording

- hold with music and transfer call

- DTMF capture before and during call

- Blacklist specific numbers

- pick and choose incoming calls from a qued list.

- Inbound and outbound on the website.


- live call monitoring for the team.