Cloud-Based Asterisk for Call Centre Operations
Budget: $250 – $750 USD
I am looking to create an Asterisk environment within the Google Cloud Platform (GCP). This environment will primarily serve the following critical functions:
- Call center operations: Facilitate business communications and manage a large volume of calls efficiently.
- Interactive Voice Response (IVR) functions: Integrate an efficient IVR system to assist callers and route calls automatically based on user inputs or chosen menus.
The system must be designed to handle less than 100 calls simultaneously while ensuring seamless operation and minimal downtime.
Ideal experience and skills needed:
- Proficient with the Google Cloud Platform — this project requires deploying services in GCP.
- Solid track record in building and managing Asterisk environments.
- Understanding of Call Centre operations and IVR systems.
- Excellent troubleshooting abilities, with a focus on ensuring uninterrupted service.
Your understanding of Asterisk's utilization and cloud environments will be essential for the success of this operation.
- Call center operations: Facilitate business communications and manage a large volume of calls efficiently.
- Interactive Voice Response (IVR) functions: Integrate an efficient IVR system to assist callers and route calls automatically based on user inputs or chosen menus.
The system must be designed to handle less than 100 calls simultaneously while ensuring seamless operation and minimal downtime.
Ideal experience and skills needed:
- Proficient with the Google Cloud Platform — this project requires deploying services in GCP.
- Solid track record in building and managing Asterisk environments.
- Understanding of Call Centre operations and IVR systems.
- Excellent troubleshooting abilities, with a focus on ensuring uninterrupted service.
Your understanding of Asterisk's utilization and cloud environments will be essential for the success of this operation.