Build a VOIP service (internet to network) for call centers

Job ID: 36940650

Budget: ₹150,000 – ₹250,000 INR

Build a VOIP service (internet to network) for call centers
I am looking for a skilled freelancer to build a VOIP service and CRM for call centers. The project requires the following features:

- Interactive voice response (IVR) functionality to automate call routing and provide self-service options for callers.
- Outbound / Inbound calls
- Messaging
- Call recording
- Media transfer
- Emails

The ideal candidate should have experience in building VOIP services and be familiar with call center setups. You can refer to https://voipstudio.com/

Key requirements for the job include:

- Proficiency in developing and integrating IVR systems into existing call center setups.
- Strong knowledge of VOIP protocols and technologies.
- Experience with call recording and call forwarding functionalities.
- Ability to design and implement a user-friendly interface for our call center agents.

The estimated budget for this project is $1000-$5000. If you have the necessary skills and experience, please submit your proposal along with relevant examples of your previous work.
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