Asterisk PBX Sticky Routing Implementation
Budget: $30 – $250 AUD
Sticky routing function
Our retirement village Asterisk PBX system needs a sticky-routing function. This will direct first-time callers to enter a resident house number, while ensuring every subsequent call from that caller is auto-routed to the same extension. The system should use both the caller's previous CLI call history or the resident's outgoing call history for this routing.
Key Requirements:
- If a caller has previously interacted with two agents, they should be prompted to enter a house-number on every call.
- Blocked CLI number callers should be prompted to enter a house-number on every call.
- A reset number sequence will be needed to clear all history for that house number.
- The empty data storage will need to be locally initialised with startup historical number pairs from existing CDR data.
The ideal candidate should be familiar with adding functionality to the AskoziaPBX GUI generated code, and should have experience in Asterisk PBX programming. Understanding of efficient call rerouting is crucial.
Our retirement village Asterisk PBX system needs a sticky-routing function. This will direct first-time callers to enter a resident house number, while ensuring every subsequent call from that caller is auto-routed to the same extension. The system should use both the caller's previous CLI call history or the resident's outgoing call history for this routing.
Key Requirements:
- If a caller has previously interacted with two agents, they should be prompted to enter a house-number on every call.
- Blocked CLI number callers should be prompted to enter a house-number on every call.
- A reset number sequence will be needed to clear all history for that house number.
- The empty data storage will need to be locally initialised with startup historical number pairs from existing CDR data.
The ideal candidate should be familiar with adding functionality to the AskoziaPBX GUI generated code, and should have experience in Asterisk PBX programming. Understanding of efficient call rerouting is crucial.