Amazon Connect Call Centre Setup
Budget: ₹1,500 – ₹12,500 INR
I'm currently in need of a skilled professional who can assist in setting up my Amazon Connect for a call centre comprised of 1-10 agents. Expertise required includes:
- Call routing and queuing configuration
- Voice recording and analytics
- Setting up an Interactive Voice Response (IVR) system
Additionally, the successful freelancer would also handle the integration of Amazon Connect with both AWS services and third party applications. It's fundamental you possess a strong understanding of the AWS environment and have experience with third-party app integration. Your attention to detail and ability to guide us through this setup process will be essential for the successful completion of this project.
I need with all documentation so i can do myself in future.
- Call routing and queuing configuration
- Voice recording and analytics
- Setting up an Interactive Voice Response (IVR) system
Additionally, the successful freelancer would also handle the integration of Amazon Connect with both AWS services and third party applications. It's fundamental you possess a strong understanding of the AWS environment and have experience with third-party app integration. Your attention to detail and ability to guide us through this setup process will be essential for the successful completion of this project.
I need with all documentation so i can do myself in future.