WhatsApp Chatbot for Customer Support

Job ID: 39081917

Budget: $30 – $250 USD

I'm in need of a skilled developer who can create a WhatsApp chatbot for my business. This chatbot should primarily serve customer service functions, but it should also be able to answer frequent questions and provide technical support.

Key Responsibilities:
- Developing a WhatsApp chatbot that can handle customer service inquiries
- Programming the bot to answer frequently asked questions
- Incorporating technical support capabilities into the bot
- Enabling the bot to export conversation summaries to Airtable

Ideal Skills:
- Proficiency in AI and chatbot development
- Experience with customer service bots
- Familiarity with WhatsApp's API
- Ability to integrate with Airtable

The bot's main purpose will be to alleviate the workload on my human customer service representatives, so it needs to be efficient, reliable, and capable of handling a high volume of inquiries of existing customers. If you have the relevant skills and experience, I would love to hear from you.