SaaS for Small Business Sales Calls
Budget: $250 – $750 USD
Requirements for Inbound and Outbound Call SaaS System
1. Project Overview
The objective is to develop a SaaS web application for inbound and outbound calls using Telnyx as the Voice API. The system will allow users to purchase credits and charge them per minute for usage, managed through Stripe. The backend design will follow the Figma design provided.
Target result :
A saas web application that work exactly like https://www.bolna.dev/
Opensource code in github :
https://github.com/bolna-ai/bolna?tab=readme-ov-file
Backend to manage user and subscription:
https://codecanyon.net/item/zaisub-subscription-billing-management-laravel-script/48805725
2. Core Features
Inbound and Outbound Calling:
Telnyx Integration: Implement Telnyx Voice API for handling all inbound and outbound calls.
Call Features: Include essential features such as call recording, call forwarding, voicemail, and call analytics.
User Management:
Handle user registration, login, and profile management through a Laravel-based backend.
Implement user roles and permissions, allowing for different access levels (admin, standard user).
Credit-Based Billing System:
Credit Purchase: Integrate Stripe for users to purchase credits that will be used to make calls.
Per-Minute Charging: Deduct credits from the user's account based on the per-minute rates set in the admin backend.
Admin Controls: Admins should have the ability to set and adjust call rates per minute and manage user credits.
3. Technical Requirements
Backend:
Telnyx API Integration: Integrate the Telnyx API into the Laravel backend for seamless call management.
Stripe Integration: Implement Stripe for managing payments, including purchasing credits and handling refunds.
Usage Tracking: Develop a system to track call duration and deduct corresponding credits from the user's balance.
Frontend:
Figma-Based Design: Implement the frontend according to the provided Figma design, ensuring a responsive and user-friendly interface.
Real-Time Features: Use WebSockets or similar technology for real-time updates on credit usage, call status, and notifications.
User Dashboard: Create a user dashboard for managing credits, viewing call history, and accessing billing information.
Security:
Implement secure authentication (e.g., OAuth 2.0) and data encryption for sensitive information.
Ensure compliance with relevant regulations, such as PCI-DSS for payment processing.
Scalability:
Design the architecture to support scaling, with a focus on handling multiple concurrent users and calls.
Utilize cloud services for deployment, ensuring high availability and automatic scaling.
4. Additional Features (Optional)
Multi-language Support: Implement support for multiple languages to cater to a global audience.
CRM Integration: Provide integrations with popular CRM systems to log calls directly into users' CRM databases.
5. Development and Deployment
Development Environment:
Use Docker or similar tools to set up a consistent development environment.
Implement CI/CD pipelines for automated testing and deployment.
Deployment:
Deploy the application on a reliable cloud provider, ensuring automatic scaling, load balancing, and regular backups.
6. Documentation and Support
User Documentation: Provide user guides and video tutorials to help users understand how to use the platform.
Developer Documentation: Maintain detailed documentation for developers, including API integration details, setup instructions, and codebase guidelines.
Customer Support: Implement a support system, such as a ticketing system or live chat, to assist users with any issues they encounter.
Conclusion
This revised requirement focuses on developing a SaaS application using Telnyx for voice communication and Stripe for a credit-based billing system. The backend will be tailored according to the provided Figma design, ensuring a streamlined user experience. The system will be secure, scalable, and user-friendly, with essential features for managing calls and billing. The source code and subscription management scripts are available at Bolna GitHub Repository and Zaisub Subscription Billing Management, respectively.
1. Project Overview
The objective is to develop a SaaS web application for inbound and outbound calls using Telnyx as the Voice API. The system will allow users to purchase credits and charge them per minute for usage, managed through Stripe. The backend design will follow the Figma design provided.
Target result :
A saas web application that work exactly like https://www.bolna.dev/
Opensource code in github :
https://github.com/bolna-ai/bolna?tab=readme-ov-file
Backend to manage user and subscription:
https://codecanyon.net/item/zaisub-subscription-billing-management-laravel-script/48805725
2. Core Features
Inbound and Outbound Calling:
Telnyx Integration: Implement Telnyx Voice API for handling all inbound and outbound calls.
Call Features: Include essential features such as call recording, call forwarding, voicemail, and call analytics.
User Management:
Handle user registration, login, and profile management through a Laravel-based backend.
Implement user roles and permissions, allowing for different access levels (admin, standard user).
Credit-Based Billing System:
Credit Purchase: Integrate Stripe for users to purchase credits that will be used to make calls.
Per-Minute Charging: Deduct credits from the user's account based on the per-minute rates set in the admin backend.
Admin Controls: Admins should have the ability to set and adjust call rates per minute and manage user credits.
3. Technical Requirements
Backend:
Telnyx API Integration: Integrate the Telnyx API into the Laravel backend for seamless call management.
Stripe Integration: Implement Stripe for managing payments, including purchasing credits and handling refunds.
Usage Tracking: Develop a system to track call duration and deduct corresponding credits from the user's balance.
Frontend:
Figma-Based Design: Implement the frontend according to the provided Figma design, ensuring a responsive and user-friendly interface.
Real-Time Features: Use WebSockets or similar technology for real-time updates on credit usage, call status, and notifications.
User Dashboard: Create a user dashboard for managing credits, viewing call history, and accessing billing information.
Security:
Implement secure authentication (e.g., OAuth 2.0) and data encryption for sensitive information.
Ensure compliance with relevant regulations, such as PCI-DSS for payment processing.
Scalability:
Design the architecture to support scaling, with a focus on handling multiple concurrent users and calls.
Utilize cloud services for deployment, ensuring high availability and automatic scaling.
4. Additional Features (Optional)
Multi-language Support: Implement support for multiple languages to cater to a global audience.
CRM Integration: Provide integrations with popular CRM systems to log calls directly into users' CRM databases.
5. Development and Deployment
Development Environment:
Use Docker or similar tools to set up a consistent development environment.
Implement CI/CD pipelines for automated testing and deployment.
Deployment:
Deploy the application on a reliable cloud provider, ensuring automatic scaling, load balancing, and regular backups.
6. Documentation and Support
User Documentation: Provide user guides and video tutorials to help users understand how to use the platform.
Developer Documentation: Maintain detailed documentation for developers, including API integration details, setup instructions, and codebase guidelines.
Customer Support: Implement a support system, such as a ticketing system or live chat, to assist users with any issues they encounter.
Conclusion
This revised requirement focuses on developing a SaaS application using Telnyx for voice communication and Stripe for a credit-based billing system. The backend will be tailored according to the provided Figma design, ensuring a streamlined user experience. The system will be secure, scalable, and user-friendly, with essential features for managing calls and billing. The source code and subscription management scripts are available at Bolna GitHub Repository and Zaisub Subscription Billing Management, respectively.