Development of AI Call Handling System for Business Operations
Budget: $1,000 – $2,000 USD
Overview:We are seeking an expert to develop an AI-driven call handling solution tailored to enhance customer interactions and optimize our inbound call processes for our organization, Sork Sorce. With a high volume of daily calls, it is imperative to efficiently direct them to the appropriate departments while maintaining a human-like interaction experience.
Requirements:
- Implement an AI-based Interactive Voice Response (IVR) system or integrate it with our existing IVR solution.
- Enable allocation solutions using predefined parameters accessed from an Excel file.
- Integrate with Delacon for precise phone number routing and FileMaker Pro CRM to ensure effective lead management.
Expected Inclusions:
- A robust AI conversational framework emulating natural speech capabilities.
- Seamless integration with existing systems as mentioned above.
- Comprehensive training modules and operational support for the implemented system.
Requirements:
- Implement an AI-based Interactive Voice Response (IVR) system or integrate it with our existing IVR solution.
- Enable allocation solutions using predefined parameters accessed from an Excel file.
- Integrate with Delacon for precise phone number routing and FileMaker Pro CRM to ensure effective lead management.
Expected Inclusions:
- A robust AI conversational framework emulating natural speech capabilities.
- Seamless integration with existing systems as mentioned above.
- Comprehensive training modules and operational support for the implemented system.