Urgent Call to CITRA's Finance Department- PERSON MUST BE IN KUWAIT

I need an experienced professional to make a call to CITRA's finance department in Kuwait. There has been a delay with the issuance of an invoice on our CITRA account. The invoice is required for payment of fees that are currently under collection.

Key Tasks:
- Contact CITRA's finance department.
- Request the release of the invoice for payment.

Skills and Experience Required:
- Proficiency in English, Arabic is a plus.
- Past experience in customer service or financial correspondence preferred.
- Excellent communication skills.

Please note: I have all the necessary details for the CITRA account, and this issue has been raised multiple times without resolution. Your prompt action and professional handling of the situation is greatly appreciated.