Delivery App Operations Support Specialist (Arabic Speaker)

Job ID: 38174326

Budget: $30 – $250 USD

I'm looking for a support specialist who can monitor and manage the operation of my delivery app. Our service involves several departments. The primary departments are Customer Service and Logistics.

Tasks:
- Monitor the orders and ensure they are processed smoothly.
- Address issues related to the operation of the app.
- Talk to employees in various departments and set guidelines to improve overall operations.
- Manage and reduce delivery delays.

I need this support on a daily basis. Most importantly, you should focus on minimizing delivery delays.

Ideal candidate:
- Experience in Customer Service and Logistics.
- Proven track record of resolving app-related issues.
- Strong communication skills to interact with employees.
- Ability to set operational guidelines effectively.
- Ability to analyse and improve delivery logistics.