Dutch-French Telemarketer for Real Estate Leads

I manage the marketing for several new-build residential projects and receive a steady flow of prospective buyers interested in houses and apartments. What I am looking for is consistent and professional follow-up of both new and existing leads, with the goal of understanding their needs and scheduling appointments directly with me.

You will work in both Dutch and French as a telemarketer, spending approximately one to three hours per day contacting leads from my database. This includes both newly generated leads who require an initial qualification call and existing leads who need further follow-up.

The objective of each conversation is to:
• Understand their level of interest and purchasing plans
• Identify the type of house or apartment they are looking for
• Answer first-level questions about the available projects
• Assess whether there is a match with one of our new-build developments
• Schedule an appointment directly in my calendar when sufficient interest is established

Experience in telephone prospecting and appointment setting is essential. Familiarity with real estate and new-build residential developments is a strong advantage and will help ensure professional and productive conversations.

You will be required to work during these specific hours:
- Monday, Wednesday, Friday: 9:00 AM - 11:00 AM & 4:00 PM - 6:00 PM (CET)
OR
- Daily: 9:00 AM - 11:00 AM (CET)

I will provide:
• A segmented list of both new and existing leads
• Call guidelines and key talking points in both languages
• Access to my calendar (Google Calendar) so confirmed appointments can be scheduled immediately
• Optional access to a CRM system for recording notes and follow-up activities

I am looking for someone who:
• Is fluent in both Dutch (native speaker) and French, with excellent verbal and written communication skills
• Has a professional, friendly, and customer-oriented phone manner
• Has experience with lead qualification, prospecting, telemarketing, and appointment setting
• Provides daily call notes and a brief summary of results achieved
• Is reliable and available during the agreed daily calling window: Monday, Wednesday, Friday from 9:00 AM to 11:00 AM & 4:00 PM to 6:00 PM or daily from 9:00 AM to 11:00 AM.

The role involves both qualifying new leads and following up with existing contacts. Therefore, strong listening skills, empathy, and the ability to ask the right questions are just as important as sales experience. If you enjoy helping people find their future home through effective telemarketing calls while consistently generating high-quality appointments, I would be pleased to hear from you.