Appointment Setting B2B
Budget: $250 – $750 CAD
The budget is $500 for 10 qualified appointments per month. Plus we will pay for the Freelancer fee, Bonus, we will pay you $25 for each contract we sign.
Please see our example script and details below.
We are looking to work long term with an experienced, and effective appointment setter, to make high converting calls, anytime between 9:30 am - 11:30 am and 1:30pm - 3:30pm, Toronto time, Mon-Fri.
You will need to find out 5 things!
1. WHO IS THE DECISION MAKER ( is it the office manager, head of administration, human resources, the owner, the receptionist or the accountant, etc.?)
2. ARE THEY CURRENTLY INTERVIEWING CLEANING COMPANIES AND ARE THEY PLANNING TO HIRE A NEW CLEANING COMPANY WITHIN THE NEXT 7 TO 40 DAYS?
3. ARE THE USING AN INHOUSE CLEANER OR A ONE MAN SHOW COMPANY OR A CLEANING COMPANY WITH MULTIPLE CLEANERS?
4. WOULD THEY BE PROVIDING A KEY AND ALARM AND ARE THEY CURRENTLY RECEIVING CLEANING SERVICE DURING BUSINESS HOUR OR AFTER BUSINESS HOURS?
5. ARE THEY CURRENTLY RECEIVING WEEKLY OR DAILY CLEANING SERVICES AND DURING WHAT DAYS AND TIME?
THIS IS A TEMPLATE, THE MESSAGES AND SCRIPT CAN BE CHANGED BUT THE APPOINTMENT QUALIFICATION REQUIREMENTS CANNOT BE CHANGED AT ALL
SCENARIO A.
YOU: Good morning/afternoon Can I speak to the office manager or the owner please
or I have some great news for the owner .. or I have some great news for you guys.....or we are reaching out to neighboring businesses to offer covid-19 disinfection at no extra cost to you it is included in our regular cleaning service...
(OR I am open to consider a friendlier and more effective intro, feel free to suggest, thanks)
RECEPTION: What is this in regards to?
YOU: We are offering a free deep cleaning and free carpet cleaning or we are reaching out to neighboring businesses to offer free carpet cleaning...*
RECEPTION: Let me transfer you.
YOU: Thank you. (if it goes straight to voicemail, leave him/her a voice message about the *offer, with my contact info, and make a note, and call them back again the next day, call them up to 3 times, and always make notes accordingly.)
DECISION MAKER: If he/she answers: Hello how may I help you?
YOU: Good morning/afternoon this is ( your name )with xxxxxx cleaning. We are trying to help our community by offering all new clients a free covid-19 cleaning and free carpet cleaning, no yearly contracts, you automatically qualify if you are currently receiving weekly or daily cleaning service, and would be providing key and alarm so that we can service you after business hours! Are you currently interviewing any cleaning companies?
DECISION MAKER: Yes I am interviewing 2 other companies, we need weekly or daily cleaning, and would be providing key and alarm to receive cleaning services business hours,
YOU: Great, are you available tomorrow (day, date, time)? Steven or Mary the owners, would be happy to pass by and provide you with a free estimate, if they choose another time/day, just make sure you agree to an appointment between Mon and Fri, and anytime between 10am and 1:30pm. If the decision maker is not available during our time availability, agree to their suggested time especially if they are firm, but please never ask first what time and day they prefer to see us, always suggest our time availability, thanks. SCENARIO A IS A QUALIFIED APPOINTMENT EXAMPLE!
SCENARIO B IT IS NOT A QUALIFIED APPOINTMENT EXAMPLE!
DECISION MAKER: Yes I am interviewing other companies, but if they mention any of the following scenarios: we only need once a month or bi-weekly cleaning or we do not provide key and alarm or you need to be cleaning during business hours while we are working or we using an inhouse cleaner, then you say:
YOU: In that case I can make a note to keep the free deep cleaning and the free carpet cleaning offers, open for you, if you consider a once weekly cleaning,
or do not feel comfortable providing a key and alarm, etc.
or any of the other scenarios change please feel free to call us at.
Please see our example script and details below.
We are looking to work long term with an experienced, and effective appointment setter, to make high converting calls, anytime between 9:30 am - 11:30 am and 1:30pm - 3:30pm, Toronto time, Mon-Fri.
You will need to find out 5 things!
1. WHO IS THE DECISION MAKER ( is it the office manager, head of administration, human resources, the owner, the receptionist or the accountant, etc.?)
2. ARE THEY CURRENTLY INTERVIEWING CLEANING COMPANIES AND ARE THEY PLANNING TO HIRE A NEW CLEANING COMPANY WITHIN THE NEXT 7 TO 40 DAYS?
3. ARE THE USING AN INHOUSE CLEANER OR A ONE MAN SHOW COMPANY OR A CLEANING COMPANY WITH MULTIPLE CLEANERS?
4. WOULD THEY BE PROVIDING A KEY AND ALARM AND ARE THEY CURRENTLY RECEIVING CLEANING SERVICE DURING BUSINESS HOUR OR AFTER BUSINESS HOURS?
5. ARE THEY CURRENTLY RECEIVING WEEKLY OR DAILY CLEANING SERVICES AND DURING WHAT DAYS AND TIME?
THIS IS A TEMPLATE, THE MESSAGES AND SCRIPT CAN BE CHANGED BUT THE APPOINTMENT QUALIFICATION REQUIREMENTS CANNOT BE CHANGED AT ALL
SCENARIO A.
YOU: Good morning/afternoon Can I speak to the office manager or the owner please
or I have some great news for the owner .. or I have some great news for you guys.....or we are reaching out to neighboring businesses to offer covid-19 disinfection at no extra cost to you it is included in our regular cleaning service...
(OR I am open to consider a friendlier and more effective intro, feel free to suggest, thanks)
RECEPTION: What is this in regards to?
YOU: We are offering a free deep cleaning and free carpet cleaning or we are reaching out to neighboring businesses to offer free carpet cleaning...*
RECEPTION: Let me transfer you.
YOU: Thank you. (if it goes straight to voicemail, leave him/her a voice message about the *offer, with my contact info, and make a note, and call them back again the next day, call them up to 3 times, and always make notes accordingly.)
DECISION MAKER: If he/she answers: Hello how may I help you?
YOU: Good morning/afternoon this is ( your name )with xxxxxx cleaning. We are trying to help our community by offering all new clients a free covid-19 cleaning and free carpet cleaning, no yearly contracts, you automatically qualify if you are currently receiving weekly or daily cleaning service, and would be providing key and alarm so that we can service you after business hours! Are you currently interviewing any cleaning companies?
DECISION MAKER: Yes I am interviewing 2 other companies, we need weekly or daily cleaning, and would be providing key and alarm to receive cleaning services business hours,
YOU: Great, are you available tomorrow (day, date, time)? Steven or Mary the owners, would be happy to pass by and provide you with a free estimate, if they choose another time/day, just make sure you agree to an appointment between Mon and Fri, and anytime between 10am and 1:30pm. If the decision maker is not available during our time availability, agree to their suggested time especially if they are firm, but please never ask first what time and day they prefer to see us, always suggest our time availability, thanks. SCENARIO A IS A QUALIFIED APPOINTMENT EXAMPLE!
SCENARIO B IT IS NOT A QUALIFIED APPOINTMENT EXAMPLE!
DECISION MAKER: Yes I am interviewing other companies, but if they mention any of the following scenarios: we only need once a month or bi-weekly cleaning or we do not provide key and alarm or you need to be cleaning during business hours while we are working or we using an inhouse cleaner, then you say:
YOU: In that case I can make a note to keep the free deep cleaning and the free carpet cleaning offers, open for you, if you consider a once weekly cleaning,
or do not feel comfortable providing a key and alarm, etc.
or any of the other scenarios change please feel free to call us at.