Appointment Setter / Customer Service

Job ID: 40238612

Budget: $250 – $750 USD

Hours: 7:00 AM – 7:00 PM (California Time / PST)
Location: Remote

About the Role

We are looking for a fluent English-speaking Appointment Setter / Customer Scheduling Specialist to contact warm leads that we provide, qualify them, and schedule appointments for our team.

This is a customer-facing role that requires professionalism, confidence on the phone, and strong communication skills.

Responsibilities

Call leads provided by our team

Follow up promptly and professionally

Answer basic questions about our services

Schedule appointments accurately in our calendar system

Maintain detailed notes from conversations

Follow up with no-shows or reschedule requests

Requirements

Fluent English (clear, professional phone voice)

Experience in customer service, call center, or appointment scheduling

Comfortable making outbound calls

Reliable internet connection and quiet workspace

Organized and detail-oriented

Available between 7 AM – 7 PM PST

Preferred Qualifications

Prior experience handling inbound/outbound sales calls

CRM experience

Strong objection-handling skills