Zoom Phone Data Analysis Tool
Budget: $10 – $100 USD
I need a developer experienced with Zoom APIs, specifically Zoom Phone, to create a system for analyzing call data.
Key tasks include:
- Pulling data on Zoom Phone users and their call logs via API integration.
- Analyzing data to measure agent productivity:
- Calculating idle time between outbound calls
- Removing scheduled breaks
- Applying working hours
- Flagging gaps over a set threshold
Deliverables:
- A weekly snapshot report showing:
- Flagged idle time
- Call volume
- Agent productivity scores
Ideal skills and experience:
- Proficiency with Zoom APIs, especially Zoom Phone
- Data analysis and report generation expertise
- Experience in building API-integrated systems
- Strong analytical skills for productivity metrics
If you read all of the above and can do this in a short time frame, then please type RED at the beginning of your proposal. Proposals without it will be 100% ignored
Key tasks include:
- Pulling data on Zoom Phone users and their call logs via API integration.
- Analyzing data to measure agent productivity:
- Calculating idle time between outbound calls
- Removing scheduled breaks
- Applying working hours
- Flagging gaps over a set threshold
Deliverables:
- A weekly snapshot report showing:
- Flagged idle time
- Call volume
- Agent productivity scores
Ideal skills and experience:
- Proficiency with Zoom APIs, especially Zoom Phone
- Data analysis and report generation expertise
- Experience in building API-integrated systems
- Strong analytical skills for productivity metrics
If you read all of the above and can do this in a short time frame, then please type RED at the beginning of your proposal. Proposals without it will be 100% ignored