Internal Email & WhatsApp Automation

Job ID: 40239597

Budget: ₹12,500 – ₹37,500 INR

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Project Title

AI Admin System for Internal Email & WhatsApp Workflow Automation (India-Based Preferred)

Project Description

We are a trading company based in Jamshedpur, India.

We want to develop an internal AI-powered admin system called:

Padam Prakash Command Center (PPCC)

The purpose of this system is to automate email assignment, response tracking, follow-ups, and escalation inside our company.

This system will only operate within our internal company email IDs and internal WhatsApp group.

Core Requirements
1. Email Monitoring & Classification

AI reads all incoming emails from company email accounts

Classifies the email (Enquiry / Payment Issue / Dispatch / Vendor / Complaint / Internal etc.)

Assigns it automatically to the concerned person

Forwards the mail to that person

2. Deadline & Follow-Up System

Each email category will have a response time rule (example: enquiry – 2 hours).

System must:

Track whether the assigned person has responded

Send reminder email if no response

Send WhatsApp reminder if still pending

Escalate to Director if deadline crossed

Final escalation: Notify full internal team

3. WhatsApp Integration

Integrate with WhatsApp Business API

Send internal reminder alerts

Send escalation alerts

No external WhatsApp messaging required

4. Admin Dashboard

We need a simple web dashboard showing:

Total emails received

Assigned tasks

Pending tasks

Overdue tasks

Response time per employee

Escalation history

5. Security Requirements

System must not send emails outside company domain without approval

All actions must be logged

Role-based access control

Director-level override access

Preferred Technical Stack (Open to Suggestions)

Python / Node.js backend

Google Workspace API (Gmail API)

WhatsApp Business API

Database (PostgreSQL / MySQL)

Web dashboard (React or simple UI framework)

Hosted on secure cloud server

Additional Features (Bonus)

CRM creation from enquiry emails

Daily performance report (auto email summary)

Exportable data reports

AI-based priority detection

Developer Requirements

Proven experience in AI automation

Experience with Gmail API & WhatsApp API

Experience building workflow automation systems

Strong backend logic implementation

Clean and secure coding practices

Please share:

Similar past projects

Tech stack you recommend

Timeline estimate

Budget estimate

Ongoing maintenance cost

Budget

Open to discussion based on scope and experience.
We prefer quality and reliability over lowest cost.

Location Preference

India-based developer preferred for easier coordination.

Timeline

Target completion: 6–10 weeks (negotiable)

If this project is executed well, we may continue with Phase 2 (Inventory + Sales CRM automation).

Looking forward to serious and experienced developers only.