Fix Unprocessed Clau AI Credit Payments

I need quick help getting my Clau AI account topped up. Yesterday I tried to buy additional API credits with a credit card, but the payment never went through and the credit balance stayed the same. I did not notice any on-screen error, so I’m not sure whether the request was blocked client-side, declined by the gateway, or failed somewhere inside Clau AI’s own billing system.

Here’s what I can share right away:
• account and billing-portal screenshots, including the pending order
• the exact card details in a secure channel (or a test card if you prefer to replicate)
• browser console logs and network trace from the checkout attempt

What I need from you:
• pinpoint why the transaction stalls
• advise or implement the fix—whether that’s correcting my side of the request, adjusting headers or payloads in the API call, or escalating the failure with Clau AI’s support in the right technical language
• confirm the credits finally appear in the dashboard and that the payment posts successfully

You’re free to work in Postman, curl, or a lightweight Node/Python test script—whatever lets you reproduce and resolve the issue fastest. I’ll be happy once I see the credits reflected and can resume hitting the API without interruption.