QA Engineer for E-commerce Platform

Summary
About Us
Avas Flowers operates a custom-built, high-performance e-commerce and CRM platform that supports online ordering, payment processing, fulfillment routing, and customer experience workflows across the U.S.

We execute development updates multiple times per week
across:
Internal CRM logic
APIs and integrations
Order-routing algorithms
Website functionality and UX flows
Automated communication systems
We are looking for a QA Engineer who will improve reliability, structure, documentation, and release quality.

Role Overview
As the QA Engineer, you will own the validation and verification of staging and production changes before they are released.

This role is part:
Tester
Analyst
Documentation specialist
Logical validator
Communication bridge between business and development

You will ensure that updates:
Perform as intended
Meet business requirements
Don’t regress existing functionality
Preserve the customer experience

Core Responsibilities
Create and maintain structured test plans
Execute QA testing on staging before release
Validate UI, workflow, logic rules, and calculations
Verify cross-system integrations (APIs, CRM updates, order routing)
Document clear, reproducible test cases with data, screenshots/video
Track and verify defect resolutions
Conduct regression testing on previous functions/features
Ensure every release meets business acceptance criteria
Identify edge cases and failure conditions proactively

Required Skills
Strong logical reasoning and workflow understanding
Clear and structured written documentation
Ability to break complex systems into testable scenarios
Strong communication with both business and technical stakeholders
Familiarity with QA methodology
Ability to validate expected vs. actual system behavior
Preferred Skills (Not Required, But Valuable)
SQL read-only query experience
Understanding of PHP MVC logic flow
Familiarity with browser debugging tools
API validation experience (Postman, etc.)
Experience testing CRM or e-commerce flows
Basic automation testing knowledge

What Success Looks Like
Production releases behave as intended without surprises
Developer deliverables meet documented business requirements
Quality increases over time with fewer regressions
Operational disruptions decrease due to improved reliability
Customer experience consistency improves
System behavior becomes documented and predictable

Who You Are
Detail-oriented and structured
Process-driven thinker
Clear communicator
Logical problem-solver
Highly organized
Enjoys creating repeatable documentation and testing structure

Work Environment
Fast-paced but highly structured
Clear direction, no politics
High accountability
Engineering culture focused on correctness and clarity

To Apply:
Share and updated resume
A brief description of your testing process/method
Any example QA test case you’ve written (optional, but helpful)
Answer the screening questions



Closing
The QA Engineer will play a critical role in ensuring that system updates, new features, and platform enhancements move into production smoothly, accurately, and without disruption to the customer experience.

Your work directly protects:
Order accuracy
Fulfillment routing
Website functionality
Customer satisfaction
Operational reliability


1. Explain your method for identifying hidden edge cases in a workflow. Provide an example.
2. When a feature works in staging but fails in production, what is your troubleshooting approach?
3. Walk us through the full set of tools and technologies you use during a typical QA cycle — from planning, to execution, to documentation, to reporting. Please be specific.
4. Describe a time you prevented a major issue from going to production.
This role requires working within our core operating hours of 8am–7pm EST. Are you fully available to work your schedule within that EST window?