WhatsApp Bulk Messaging Automation

I need a complete workflow that lets me broadcast promotional messages to my customers on WhatsApp and then handle all incoming replies automatically. My previous attempt at using the official WhatsApp Business API stalled because Meta has not verified my business display name, so I also need your expertise in guiding that approval or proposing a practical workaround that still keeps me within WhatsApp’s policies.

Scope of work
• Set up a bulk-messaging solution capable of sending high-volume promotional campaigns without getting the number blocked.
• Build an auto-reply system that sends detailed, keyword-based responses so customers instantly receive the right information when they text back.
• Integrate everything into a single dashboard (web-based or existing CRM add-on) where I can upload contact lists, schedule the blasts, view delivery/read metrics, and edit reply templates.
• Provide clear instructions—or, if possible, hands-on assistance—on getting my display name approved inside Meta Business Manager.

Acceptance criteria
1. I can upload at least 10 k contacts and launch a promotional broadcast that reaches them successfully.
2. Incoming messages trigger the correct keyword response within two seconds.
3. The solution runs on the official WhatsApp Business API, Twilio, 360dialog, or a similarly reliable gateway that you recommend, with no grey-hat methods.
4. You deliver full documentation plus a quick video walkthrough so my team can operate the tool without your ongoing help.

If this sounds straightforward to you and you’ve already navigated Meta verification hurdles before, let’s talk and get this live.