ServiceNow Workflow Enhancement Needed

Job ID: 39882062

Budget: ₹600 – ₹1,500 INR

I have an existing ServiceNow workflow that needs a quick, focused tune-up. The core job is to adjust the current flow so it matches updated requirements. Specifically, I need:

• New steps inserted where the process now branches
• Several existing steps updated to reflect revised logic or field mappings

Most of the edits relate to everyday flow elements—automation scripts, approvals, and notifications—so familiarity with ServiceNow Flow Designer and basic scripting is important. This is a concise task: no full rebuild, just targeted tweaks that get the workflow running smoothly again.

Please outline how you would approach adding and modifying steps, any similar updates you have handled before, and approximately how long you would need once you have access to the instance.