NCR Register & Quality management Plan
Budget: $30 – $250 AUD
I need two linked deliverables created for an Australian company that operates under ISO-style requirements:
1. A ready-to-use Non-Conformance Report Register that lets us record, sort and close out issues quickly. Automated issue tracking and fully customizable templates must be baked in from the start. The register also has to plug straight into our existing ERP, CRM and document-management platforms, so please allow for import/export fields or API connection notes that make that integration painless. I’m open to Excel with macros, Google Sheets with App Script, or a lightweight database—whatever you recommend to keep it user-friendly and audit-ready.
2. A concise Quality Management Plan formatted for Australian practice. It needs three core sections: clearly stated quality objectives, a breakdown of roles and responsibilities, and practical methods for evaluating our processes. Structure it so we can expand or contract each section as our operations grow.
Hand-over requirements
• Editable source files for both documents
• Brief user guide that shows how to log an NCR, trigger the automated tracking, and update the QMP metrics
• Compatibility check proving the register can exchange data with typical ERP/CRM/DMS CSV or API endpoints
I’ll review against ISO 9001 language and local WHS guidance, then sign off once everything functions and reads smoothly.
1. A ready-to-use Non-Conformance Report Register that lets us record, sort and close out issues quickly. Automated issue tracking and fully customizable templates must be baked in from the start. The register also has to plug straight into our existing ERP, CRM and document-management platforms, so please allow for import/export fields or API connection notes that make that integration painless. I’m open to Excel with macros, Google Sheets with App Script, or a lightweight database—whatever you recommend to keep it user-friendly and audit-ready.
2. A concise Quality Management Plan formatted for Australian practice. It needs three core sections: clearly stated quality objectives, a breakdown of roles and responsibilities, and practical methods for evaluating our processes. Structure it so we can expand or contract each section as our operations grow.
Hand-over requirements
• Editable source files for both documents
• Brief user guide that shows how to log an NCR, trigger the automated tracking, and update the QMP metrics
• Compatibility check proving the register can exchange data with typical ERP/CRM/DMS CSV or API endpoints
I’ll review against ISO 9001 language and local WHS guidance, then sign off once everything functions and reads smoothly.