CRM Telephony Integration & Masking Expansion
Budget: $250 – $750 USD
**Title:**
Add Phone Number Masking + VoIP Click-to-Call Integration to Existing CRM
**Description:**
We already have a working financial CRM platform for managing leads and sales agents. We need a developer to add **phone number masking and click-to-call integration with our VoIP provider (Squaretalk or similar).**
**Important:**
This is NOT a full CRM build. The platform already exists. Only telephony integration and phone masking is required.
**Scope of work:**
• Mask lead phone numbers in the UI (agents should not see full numbers)
• Implement click-to-call button
• Integrate VoIP API (Squaretalk preferred)
• When agent clicks call:
* System triggers call via API
* Agent gets call
* Lead gets call
* Calls connect (bridge)
• Store real numbers securely in backend
• Log calls in CRM
**Security requirement:**
Agents must NOT be able to:
• See full phone numbers
• Copy numbers
• Access numbers via inspect element
• Access numbers via API calls
**Technical tasks:**
• Backend API integration with VoIP
• Frontend call button
• Phone masking logic
• Call event handling
• Documentation
**Requirements:**
• Experience with VoIP integrations (Squaretalk, Twilio, Plivo, etc.)
• Backend development experience
• API integration experience
• Security best practices
**Nice to have:**
• Squaretalk API experience
• CRM experience
• Call tracking experience
**To apply answer:**
1. Which VoIP systems have you integrated?
2. Have you implemented click-to-call before?
3. Estimated hours required?
4. Tech stack you will use?
**Project size:**
Small-medium integration project.
**Start:**
Immediate.
Add Phone Number Masking + VoIP Click-to-Call Integration to Existing CRM
**Description:**
We already have a working financial CRM platform for managing leads and sales agents. We need a developer to add **phone number masking and click-to-call integration with our VoIP provider (Squaretalk or similar).**
**Important:**
This is NOT a full CRM build. The platform already exists. Only telephony integration and phone masking is required.
**Scope of work:**
• Mask lead phone numbers in the UI (agents should not see full numbers)
• Implement click-to-call button
• Integrate VoIP API (Squaretalk preferred)
• When agent clicks call:
* System triggers call via API
* Agent gets call
* Lead gets call
* Calls connect (bridge)
• Store real numbers securely in backend
• Log calls in CRM
**Security requirement:**
Agents must NOT be able to:
• See full phone numbers
• Copy numbers
• Access numbers via inspect element
• Access numbers via API calls
**Technical tasks:**
• Backend API integration with VoIP
• Frontend call button
• Phone masking logic
• Call event handling
• Documentation
**Requirements:**
• Experience with VoIP integrations (Squaretalk, Twilio, Plivo, etc.)
• Backend development experience
• API integration experience
• Security best practices
**Nice to have:**
• Squaretalk API experience
• CRM experience
• Call tracking experience
**To apply answer:**
1. Which VoIP systems have you integrated?
2. Have you implemented click-to-call before?
3. Estimated hours required?
4. Tech stack you will use?
**Project size:**
Small-medium integration project.
**Start:**
Immediate.
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