Instagram Page Inbox Automation

Need a solution to handle our Meta inbox. Currently, sending messages to all contacts manually is slow and disrupted by auto-refresh issues. The goal is to cut response time while keeping the tone on-brand and human-sounding.

Scope of work
– Build or configure an automation that listens to incoming Instagram Direct Messages through the Meta API
– Fall back gracefully (e.g., tag or forward) when a question falls outside the FAQ list so a human agent can pick it up
– Provide a simple interface—CSV, Google Sheet, or lightweight web panel—where I can edit the FAQ pairs myself without touching code
– Ensure compliance with Meta’s messaging limits and policies

If you have prior experience with Meta API, Instagram messaging, or similar chatbot builds, let me know—links to live demos are appreciated.

It is an urgent project and need to get it done ASAP before my event.